So to maximize my time, I have set up a private website: http://www.yourlocalbook-keeper.co.uk . Here they (and anyone else) can go, join and send questions to me via the site. Everyone gets their own login, and they can see other peoples questions and the answers, and even make comments too if they want. But all in PRIVATE.
It is geared specifically to Bookkeepers and Accountants. To start with I shall be answering the questions posed, but depending on the questions, I will arrange for other experienced Accountants and Book-keepers to assist.
I hope it will become a well used resource.